At Travel Mitra Holidays Pvt. Ltd., we value your trust and are committed to protecting your privacy. We understand the importance of keeping your personal information safe and secure, and we handle it responsibly in accordance with applicable privacy laws and industry best practices.

This Privacy Policy explains what information we collect, how we use it, and the measures we take to protect it.

Personal Information We Collect

We collect only the information that is necessary to provide you with our travel services and enhance your experience with us.

We may collect your personal information when you:

• Register or create an account on our website.
• Make an inquiry about our travel services.
• Subscribe to our newsletters or promotional updates.
• Book flights, hotels, holiday packages, transportation, or other travel services.
• Contact our customer support team.
• Participate in promotions, surveys, or contests.

Depending on the services you request, the information we collect may include:

• Full name
• Address
• Email address
• Phone number
• Date of birth (where required)
• Passport or identification details (when necessary for travel arrangements)
• Flight preferences and travel itinerary
• Emergency contact information
• Billing details and payment information

In some cases, another person (such as a family member, friend, or employer) may provide your information when making travel arrangements on your behalf.

By providing your personal information, you consent to its collection and use for the purposes described in this Privacy Policy.

How We Use Your Information

Your personal information is used only to provide and improve our services. This includes:

• Processing travel bookings and reservations.
• Arranging flights, hotels, transportation, and holiday packages.
• Communicating important booking updates and travel information.
• Responding to your inquiries and providing customer support.
• Processing payments securely.
• Sending promotional offers or travel updates if you have chosen to receive them.
• Meeting legal and regulatory requirements where applicable.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Information Security

Protecting your information is one of our highest priorities.

We use appropriate technical and administrative security measures to safeguard your personal information from unauthorized access, misuse, alteration, or disclosure. Access to personal information is limited only to authorized employees who require it to perform their duties.

For your security, Travel Mitra Holidays Pvt. Ltd. does not store your complete credit or debit card information on our servers after your payment has been processed. All payment transactions are handled through secure payment systems.

Accuracy of Your Information

We strive to keep your personal information accurate and up to date. If any of your details change or you notice that the information we hold is incorrect, please contact us. We will promptly update or correct your information to ensure our records remain accurate.

Your Privacy Rights

You have the right to request access to the personal information we hold about you and to ask for corrections if any information is inaccurate or incomplete, subject to applicable laws.

Changes to This Privacy Policy

Travel Mitra Holidays Pvt. Ltd. may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on our website, and the revised policy will become effective immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to contact Travel Mitra Holidays Pvt. Ltd. Our team will be happy to assist you.